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COVID-19 Business Support Contacts

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Business Support Helpline (England)

There is a government support helpline available across England offering free advice to businesses. Give them a call on 0800 998 1098, Monday to Friday between 9am to 6pm.


Employment advice from ACAS


Contact ACAS if you need support with the following:

  • Advice for employers and employees on workplace rights, rules and best practice
  • Specific advice in relation to COVID-19 including:
  • Sick reporting and pay
  • Self-isolation
  • Work absence including caring for someone

Call them on 0300 123 1100.


Guidance from the Department for Work and Pensions

If you’re self-employed and facing financial difficulty, or are in work and are not claiming benefits, visit the website for information and advice on:

  • Applying for universal credit
  • New style employment
  • Support allowance


Late payment advice

For support or advice regarding late payments, call 0121 695 7770.

For specific guidance on late payment issues for small businesses (under 50 staff), email:


Free advice for job seekers and employers via the National Careers Service

Futures, the company who deliver the National Careers Service for Adults, are also running a rapid response scheme for employers, employees and unemployed people in the Lincolnshire and Rutland area. The scheme will provide free advice and support to people trying to find new jobs, as well as help employers to find new candidates by signposting to the best guidance available.

For further information click here or call 0800 100 900.


Free translation support

PAB Languages are offering free support with COVID-19 guidance and industry-specific information to businesses with non-English speaking workers. With the ability to translate key messages into more than 200 languages, their goal is to support businesses and aid in the communication of safety requirements during this difficult time.

For more information, visit the PAB Languages website.


Companies House support for businesses during COVID-19

Concerned that your business may be struck off the Companies House register during this challenging time? To avoid this from happening, Companies House is giving businesses more time to update their records, as well as allowing flexibility in a range of areas to help businesses to meet their legal requirements. Companies that have already had their accounts deadline extended may not be eligible, as the law only allows a maximum filing period of 12 months. 

Find out more