Event Information
Customers are the lifeblood of your business – without them, you have no business only costs. So, grab your lunch and a drink and join us for one of our summer series of lunch and learn webinars to find out how to keep the customers you value and catch more of the type you want.
In this interactive webinar, we will explore - with input from you as well – why selling to just anyone is a waste of time – now this may seem mad but we will show you why your time and budget will be better spent on focused and targeted campaigns.
We will then explore some techniques for really getting under the skin of your customers., so you can plan and schedule specifically focused marketing messages.
By developing a deeper understanding of your customer, their business, or their motivations, plans and values - you can solve more problems for them and sell them more products or services, specifically tailored to their needs and wants.
We will also look at the importance of customer service and how a focus on giving 'celebrity service', by identifying what makes customers feel valued and understood will help build you build loyalty, referrals and then revenue.
Car Parking Information
Online - no car parking needed
Event information:
Location:
Online
When:
26/05/2022
12:00 - 13:00
Category: Digital
Organised by:
Building Business Resilience Project
Contact name:
Meryl Levington
07966497842
