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Export Live! - Navigating Customs formalities and ensuring HMRC compliance

Export Live! sessions cover the essentials of customs compliance and documentation to help ensure that you can continue to export and import without unexpected costs, delays or penalties.

Event Information

Customs formalities are a major part of international trade i.e. all goods that leave, enter or transit through a country are subject to customs clearance procedures. The UK has now left the EU Customs Union, and Customs requirements for businesses trading with EU member states have increased significantly.

Border controls and increased Customs requirements bring a level of Government, specifically HMRC, compliance that some companies may be unaware of, especially if they have only ever traded with the EU. Quite apart from the inconvenience and cost of having goods held up or confiscated at the border, the impact of non-compliance on a business can be immense, carrying both fiscal and custodial penalties. So, it is essential that as the importer or exporter of record, you fully understand your obligations and maintain the correct records for the correct time period.

About this session

Join Andrea Collins of Global Trade Department as she covers the essentials of customs compliance and documentation to help ensure that you can continue to export and import without unexpected costs, delays or penalties. Andrea will be exploring:

  • key customs documentation requirements in sample scenarios
  • key processes involved in customs clearance
  • customs compliance requirements for importers and exporters
  • how to correctly classify your goods inc. process to check and obtain new codes
  • how to correctly value your imports for Customs purposes
  • how ‘Country of Origin’ rules work and the relevant records to maintain
  • reporting and correcting declaration discrepancies
  • the potential impact on your business of non-compliance

About our guest speaker

Andrea Collins is an international trade specialist with 25 years+ experience in the industry.

A linguist fluent in French and Spanish, Andrea specialises in Importing, exporting, and emerging markets. A passionate ambassador of UK micro businesses and SMEs, she launched Global Trade Department (previously The Export Department) to assist these companies expand their horizons internationally and raise the profile of UK goods and services abroad.

As well as supporting private clients with their international trade endeavours, Andrea delivers 1:1 support and 1:Many support for a number of Growth Hubs nationwide and is responsible for the design and delivery of a range of EU transition, international expansion, and business resilience support programmes operational across Lincolnshire, Leicestershire, Derbyshire, Nottinghamshire, Wiltshire, Gloucestershire, Oxfordshire, Norfolk, Suffolk and the South East Midlands.


  • 12:00 Welcome, introduction and housekeeping
    Kerry Bailey - International Trade Adviser,
    Department for International Trade
  • 12:05 Main presentation
    Andrea Collins - Managing Director,
    The Export Department
  • 12:45 Questing & Answer session
  • 12:55 Next steps and other sources of support
  • 13:00 Close

Event information:


30/06/2022 12:00 - 13:00

Category: Exporting

Organised by:
The Department for International Trade