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#GoDigital23 Conference – Customer of the Future

Business Lincolnshire is pleased to announce the return of their annual #GoDigital Conference on Wednesday 8th March in Lincoln.

Event Information

GoDigital23 – Customer of the Future 

Business Lincolnshire is pleased to announce the return of their flagship #GoDigital Conference on Wednesday 8th March at Bishop Grosseteste University, Lincoln.

The theme for this year’s half day, fully funded event is ‘Customer of the Future’, with the focus on understanding the digital trends shaping tomorrow's customers?and what your business can do about it today! A blend of keynote speeches, case studies, panel discussions and workshop sessions await you, delivered by engaging and talented experts in the digital field. 

Am I eligible?

The conference is available for businesses, partnerships, sole traders and registered charities, with a trading address located within Greater Lincolnshire.

To access the event, you must complete an SME enrolment form in order to check your business’ eligibility against the funding criteria. The form will be sent to you on completion of an Eventbrite booking – if one has not already been completed and on file.


Our host for the conference will be Katrina Pierce, who is widely recognised as the voice of the Federation of Small Businesses (FSB) in Lincolnshire. A passionate advocate for SMEs, Katrina is the perfect host for this event which will bring together small businesses to learn about how digital technologies are impacting their customers. 

Keynote Speaker

Cristina Criddle, Financial Times Technology Reporter, will be our keynote speaker on the day. Previously, a technology reporter at the BBC, Cristina has worked across TV, radio and online, including on the Today programme and BBC Breakfast. She produced the leading BBC 3 documentary the Instagram Effect and now covers the latest and emerging digital trends affecting both businesses and their customers. 

 During the morning our host will be facilitating an on-stage panel discussion with a mix of business leaders and digital experts, exploring real-world examples of technology being adopted in Lincolnshire today to win, serve and retain more customers. 


There will be the opportunity to attend a range of informative and interactive workshop sessions during the conference, with topics to choose from including: 

• “Empowering customers for business growth: The power of self-service” with Daniel Westlake of Cursor 

• “Video: for the whole funnel, and beyond” with Zoe and Will King of Epix Media 

• “Creating Trust with Data Management” with Jae Forrester of Custodia UK 

• "Retention Through Recession - the importance of building loyalty with your brand" with Emma Derbyshire of eComOne 

 In addition to our workshop leaders, you will be able to meet with digital specialists and experts from the University of Lincoln, the Growth Hub and Business Lincolnshire. 

#GoDigital23 promises something for everyone whether you’re technically advanced or just dipping your toe into digital waters. Book your place today! 

Secure your Place

Attendance is free of charge and places are limited so be sure to book yours today.

Please note we are only able to offer up to 2 places per company. To qualify for this funded support, your organisation must be a small to medium enterprise (SME) based in Greater Lincolnshire. Apologies, no support intermediaries or public bodies.

Sign up here

Event information:

Bishop Grosseteste University, Lincoln

08/03/2023 08:30 - 14:00

Category: Digital

Organised by:
Business Lincolnshire Growth Hub

Contact name:
Debbie Firmstone

07500 956614