Small Business Commissioner

Support from the Small Business Commissioner

Late payments can seriously impact small businesses, affecting cash flow and growth. The Small Business Commissioner (SBC) offers free, impartial support to help resolve payment disputes between small businesses and larger organisations. Whether you’re self-employed, a micro business, or an SME, the SBC can assist with issues like unpaid invoices, contract disputes, and negotiating fair payment terms.

The SBC also promotes the Fair Payment Code, encouraging businesses to pay promptly and fairly, and provides practical tools like the Interest Calculator to help you understand what compensation you may be entitled to.

Explore guidance on getting invoices right, negotiating terms, and funding options tailored to small firms and read some of the success stories from the service.

For more information and to access support, visit the Small Business Commissioner website or the Download the guide here.