Case Study
Embracing Vintage Fashion in Modern Times
How Jailhouse Frock has risen to success
< BackJailhouse Frock, a unique vintage clothing retailer based in the Cornhill area of Lincoln City. Emma, the founder of Jailhouse Frock, always had a passion for vintage fashion. Her relatability with the hourglass styles of the 1950s began at age 14 when she discovered Marilyn Monroe. This inspiration helped her embrace her body shape during a time of self-consciousness.
During university, Emma drifted away from her vintage style, fearing judgment. However, at 23, she rekindled her love for vintage fashion with the support of new friends. The COVID-19 lockdown became a period of self-discovery, allowing Emma to fully embrace her vintage style again. With the encouragement of her fiancé, Jeremy, she decided to turn her passion into a business. After extensive research and the creation of a business plan through the Prince's Trust, Jailhouse Frock opened its doors in January 2023.
Jailhouse Frock is not just a clothing store; it offers an immersive experience reminiscent of a 1950s diner, complete with rock music and vintage decor. Emma's vision extends beyond retail—she created the Bad Girls Club, a community-focused initiative supporting body image, mental health, and she also champions the LGBTQ+ community, ensuring her shop is a safe space for all to come and feel fantastic in what they wear. Emma hosts various community events, such as fashion shows and collaborations with local drag queens, further fostering a sense of community and celebration of individuality.
Pre-Support Challenges
Before connecting with Business Lincolnshire, Emma felt her business was progressing but often struggled to stay afloat. She felt like she was "treading water," always on the brink of being overwhelmed. After successfully running Jailhouse Frock for nearly a year, Emma went away for Christmas with her family, which gave her time to reflect. Upon returning, she attended a local event that inspired her to seek further support. Realising the need to look beyond day-to-day operations, she reached out for initial support and was subsequently put in touch with Business Lincolnshire for guidance on improving and expanding her business.
The Support Process
Toni Coupland, a fully funded Business Lincolnshire Adviser, became Emma's "business cheerleader." Toni provided a valuable sounding board for ideas and offered crucial advice, helping Emma access various fully funded support programmes, such as Your Business Boost. Toni's insights and experience helped to guide Emma through the complexities of running a business, offering strategic advice that helped Jailhouse Frock navigate challenges and find opportunities.
Emma appreciates the ease of accessing support and the regular follow-ups from Toni, which provide her with ongoing accountability and encouragement. Toni's proactive approach ensures that Emma stays on track with her goals, helping her maintain focus and momentum. The support extends beyond just meetings, as Toni is always available for guidance, making Emma feel supported and confident in her business decisions. This relationship not only brought structure to Emma's entrepreneurial journey but also inspired her to think bigger and pursue her vision with renewed energy.
Impact of the Your Business Boost Programme
The Your Business Boost programme, a fully funded Business Lincolnshire initiative aimed at retail, leisure and hospitality businesses, allowed Emma to pause and strategize, focusing on her business growth rather than just daily operations. The programme’s flexible online format fit perfectly with Emma’s busy schedule, allowing her to participate while managing her shop.
One of the most beneficial aspects was learning about diversifying income streams. Emma explored ways to generate revenue beyond selling clothes, such as through social media and a potential YouTube channel. She also gained insights into effective email marketing, received funded SEO training and developed a five-year ambition wheel, providing a clear roadmap for the future.
"Make time to seek out support. Even a small investment of time can create significant benefits for your business growth and development. It's worth it." Emma Haigh, Managing Director of Jailhouse Frock.
Future Plans for Jailhouse Frock
Emma has big dreams for Jailhouse Frock. She aims to launch her own line of retro clothing and expand to a third floor, offering men's clothing. Her ultimate vision is to create a destination hotel with a 1950s theme, complete with a pink motel and diner, making Jailhouse Frock a true vintage paradise.
With the help of Business Lincolnshire, Jailhouse Frock has flourished and turned into a lively community hub that celebrates individuality and vintage fashion. Emma's story shows how powerful it can be to mix passion with professional support, helping her turn her dreams into reality.
Get in touch
Get in touch with a Growth Hub Adviser to see how you can get similar support to help your business.