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Business Use of AI

Make Smarter Decisions, Save Time, and Improve Efficiency with AI

Artificial Intelligence (AI) is no longer just for tech companies, it’s transforming how businesses of all sizes operate, market, and grow. Whether you're exploring automation, chatbots, data insights, or tools like ChatGPT, AI can help you work faster, serve customers better, and stay competitive.

At Business Lincolnshire, we’re here to demystify AI and help you adopt it in a way that’s right for your business with tools, training, and support to get you started.

Why Consider AI for Your Business?

  • Save time on repetitive tasks like admin, reporting, and customer queries
  • Make better decisions using data-driven insights and forecasting
  • Improve customer experience through chatbots, personalisation, and automation
  • Enhance marketing and content creation using tools like generative AI
  • Boost innovation and future-proof your operations

You don’t need to be a tech expert – you just need to understand the potential and take the first step.

Tools and Resources to Help You Get Started

These beginner-friendly resources introduce key AI concepts, common use cases, and how SMEs are already benefiting from AI in practice. Use these tools to assess where AI might fit into your business and what you need to do next.

AI and ChatGPT

This downloadable PDF explains how AI and ChatGPT work, with real-world examples of how businesses can use them to improve efficiency, automate tasks, and enhance customer service. Ideal for beginners exploring how artificial intelligence can support business growth.

PDF

Understanding Artificial Intelligence

This video provides a clear introduction to Artificial Intelligence (AI), focusing on its benefits for business.

Video

AI Adoption Assessment Toolkit

The AI Adoption Assessment Toolkit helps Lincolnshire businesses understand their readiness for adopting artificial intelligence. This free resource offers a step-by-step guide to evaluate current capabilities, identify opportunities, and plan for successful AI integration.

Toolkit

Take the Next Step with Support and Training

These programmes are designed to help you:

  • Understand where AI can create value in your business
  • Choose the right tools and systems
  • Train your team to adopt new technologies confidently
  • Access expert guidance, funding or pilot opportunities
Understanding Ai

Not Sure Where to Start?

Our Growth Hub advisers can help you:

  • Understand how AI could benefit your business
  • Identify where to start with automation or machine learning
  • Access funding, training and technical support
  • Connect with trusted providers or innovation programmes
Speak to a Business Adviser

Frequently Asked Questions - AI in Business

No. AI tools are increasingly affordable and accessible – many are cloud-based and designed for small teams. From email marketing to chatbots, there are simple ways for any SME to get started.

Not necessarily. Many tools are user-friendly and built for non-specialists. Our fact sheet and training resources will help you explore what’s possible with your existing team and skills.

Start with the AI Adoption Assessment Toolkit to evaluate your needs and opportunities. You can also book a 1:1 chat with an adviser to discuss your options.

Like any technology, AI must be used responsibly. It’s important to understand data privacy, bias, and transparency – and ensure your team is properly trained. Our support can help you adopt AI safely and ethically.

Absolutely. Many businesses use AI to automate admin, generate reports, schedule social media, respond to customer queries, and more – freeing up time and reducing costs.